A quick-hit guide to help agents handle customer questions confidently and close the sale.
Riviera Travel's river cruises and escorted tours come with personalised service, all-inclusive pricing, and immersive experiences.
Most cruises include flights, transfers, full-board meals, onboard entertainment and guided excursions (unless booking a cruise-only option).
Riviera Travel’s escorted tours include flights, transfers, accommodation, guided excursions, and most meals.
Yes – Riviera Travel’s pricing is transparent, and guided excursions are included in nearly all holidays.
Yes, alongside a host of other inclusions i.e. complimentary tea & coffee & checked baggage.
Riviera Travel caters mostly to adults, with an average age range of 55+. There is a minimum age of 12 at the date of departure.
Typically between 25–38 guests on tours; smaller groups on cruises, especially on the yachts and Douro itineraries.
Yes, Riviera Travel offers a wide selection of escorted tours, from Italy, France, and Spain to South Africa, Japan and beyond.
Gratuities are entirely at your customers’ discretion, and are not added as a set percentage.
Absolutely. Riviera Travel offers dedicated solo tours and cruises with no single supplements on selected departures.
While some itineraries involve walking and steps, Riviera provides detailed accessibility guidance for agents to match clients to the right trip.
Yes – regional flight options are available from across the UK on many departures.
Riviera offers a 24-hour cooling-off period and clear cancellation terms, with ABTA and ATOL protection for peace of mind.
Access Riviera Explorer or visit the Travel Pursuit Riviera Travel Content Hub.