Help your clients feel confident booking their winter escape with our handy guide to the most common questions and how you can answer them with ease.

Common Questions Covered:

Destination & Weather

Cost & Value

Safety & Seasonality

Practical Information

Here’s what your clients might ask — and how you can respond with confidence, honesty, and a bit of insight that reassures and inspires.

Q: Where is it hot in winter?

Short-Haul (20–24°C): Canary Islands, Cape Verde, Egypt

Mid-Haul (25–28°C): Dubai, Abu Dhabi, Morocco

Long-Haul (28–32°C): Barbados, Thailand, Mauritius

Agent Tip: The Caribbean is ideal from December to April - always check seasonal trends before booking!

Q: Best winter sun spots for families, couples, or solo travellers?

The Canaries:  Fantastic for families

Barbados and Mauritius:  Ideal for romantic trips

Thailand or Vietnam:  Perfect for cultural & solo travellers

Q: Is it too expensive after Christmas?

Not always! There are still great-value deals available.

Book early and avoid peak dates

Suggest the Canaries or Cape Verde for better value

Recommend early January for quieter resorts and lower rates

Highlight kids-stay-free or all-inclusive partner offers

Q: Will there be hidden costs once we’re there?

Choose options with clear, upfront pricing

Recommend all-inclusive to avoid surprises

Look for packages with built-in extras: kids’ clubs, transfers, excursions

Flag any additional costs early, like entrance fees or local taxes

Q: Isn’t that hurricane season?

Reassure clients: Hurricane season ends by November

Winter is dry season in most Caribbean spots; expect calm seas and sunny skies For total peace of mind, suggest hurricane-free destinations: Dubai, the Canaries, Cape Verde, or Egypt

Avoid peak storm months (Aug–Oct) if clients are unsure

Q: Is it safe to travel there right now?

Check the latest FCDO advice before booking

Stick to trusted destinations with strong safety records: the Canaries, Dubai, Mauritius or Barbados

Reassure with flexible booking options and good travel insurance

Recommend resorts with 24/7 security & trusted transfers

Q: When is the best time to book?

October–November travel → Book by August for best prices

Christmas/New Year → Push early-bird or last-minute deals

February half-term → Flag availability concerns early (limited family rooms!)

Q: Are there direct flights?

Yes! From most UK airports to:

Canaries, Egypt, Morocco (short-haul)

Dubai & Caribbean (via major hubs)

Mauritius & Thailand (direct from London or one-stop)

Q: Will we need visas or any special documents?

UK passports don’t need visas for most winter-sun spots

Dubai & Mauritius: visa-free or on arrival

Morocco: health form required

Make sure passports have 6+ months’ validity

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Winter Escape: Rest & Rejuvenate