easyJet holidays’ travel agent partners can now amend customer bookings as part of the new ‘Manage Holiday’ function via the trade portal.
*All details correct at time of publish (15 December 2025)
As the package holiday company looks to make more seamless experiences for its travel agent partners, this new enhancement gives agents greater flexibility and control over customer bookings, allowing them to manage and update holiday arrangements on behalf of their customers.
easyJet holidays partners with over 7000 travel agents, working closely with its Trade Support Team to deliver brilliant holidays at unbeatable prices for its customers.
These agents will now be able to make a range of booking amendments via the trade portal, including:
- Changing holiday dates for bookings 28 days or more before departure
- Amending flight times to another flight on the same day, 28 days or more before departure
- Name changes of up to three characters for anyone on the booking other than the lead passenger
- Adding, removing, upgrading or downgrading a transfer, up to 5 days before departure
- Adding or amending seats prior to check-in
- Adding bags via the airline website
The news also means travel agent partners can make transfers and name changes free of charge, and enjoy lower amendment fees for date, flight, or seat changes made via the trade portal.
Amendments cost £25 per person when made through the portal, compared to £40 per person when processed by the holiday Trade Support Team.
Natasha Marson, easyJet holidays’ Head of Trade Distribution, said:
“We’re thrilled to be transforming experiences for our brilliant travel agent partners by introducing our new ‘Manage Holiday’ function on the easyJet holidays trade portal, providing even more flexibility and control when it comes to amending customer bookings.
“With this latest enhancement, agents can now make a range of changes online, and with reduced online amendment fees, allowing them to provide the best support for customers, with the tools they need to deliver brilliant service every step of the way.”
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