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Hyatt Ziva Cancun

Hyatt Ziva Cancun is a stunning all-inclusive beachfront resort on the most beautiful strip of Punta Cancun overlooking the Caribbean Sea on Mexico’s Yucatan Coast. The resort comes with its own white sand beaches and clear-blue waters, luxurious suites with balconies and breathtaking ocean views. Guests can choose from 578 luxury suites including an adults-only enclave and dine at 8 unique restaurants and 3 lounges, featuring local and international cuisines. Also available are 6 bars including a microbrewery. The oceanfront spa is perfect to rejuvenate the body and soul with optional massages, holistic body treatments and a hydrotherapy circuit. Throughout the resort, activities and entertainment are available for all ages including live performances, water sports and dance classes, excursions, and a kids and teen club with supervised games and fun!

Top 5 Key Selling Points

Key Information


Hyatt Ziva Cancun features 547 luxury suites with contemporary Caribbean decor, hand crafted furnishings and picturesque views of the blue sea. All All rooms feature designer accents, spa-like marble bathrooms with rainfall showers, turndown service, high-tech entertainment, and complimentary refreshment centers with soft drinks and premium beer. Guests can relax on the furnished balcony with breathtaking views of the sea, swaying palms and the infinity pools. All rooms and suites at Hyatt Ziva Cancun come with personalised concierge services.

Standard Rooms



Elegant rooms with views of the resort, the ocean or the Dolphin Habitat  with private balconies. All rooms come with  luxury marble bathrooms and premium amenities, including separate showers and magnified makeup mirrors, hair dryers, plush robes and slippers, and complimentary mini bars & wifi.

Choose from Resort View King or Double , Oceanfront King or Double, or the Dolphin View Master King or Double.

Club Level Rooms

Spacious rooms with private balconies and stunning oceanfront vistas plus exclusive Hyatt Club Level amenities: including exclusive access to Hyatt Club Lounge, in-room state-of-the-art espresso machine, personalised concierge services as well as 10% discount on spa services.

Swim-Up Rooms

Located in the Pyramid bulding, these exclusive swim-up rooms include a semi-private pool right off the balcony and splendid views of the ocean. Minimum check-in age is 13 or older. 

All swim-up rooms come with separate workspaces, desks, and conference call capabilities, marble bathrooms with separate showers and premium amenities, and in-room state-of-the-art espresso machine. Choose from Swim-Up Sofa Bed or Swim-Up Double.

Suites & Club Ocean Suites

Spacious and luxurious suites set on two floors with two private balconies, queen-sized sofa beds on the ground floor, king-sized beds on the top floor, sitting areas, separate workspaces with desks and conference call capabilities and marble bathrooms with separate showers and luxurious amenities.

Club Suites feature lavish interiors and private hot tubs on the balconies plus Hyatt Club Level amenities, including:  access to Hyatt Club Lounge, and state-of-the-art espresso machine.

Turquoize (Adults-Only)

New adult-only (18+), beachfront tower suites featuring balconies with private hot tubs, seating sections and dazzling ocean views.

 Includes one king or two queen beds, bathrooms with unique floor-to-ceiling glass corner shower, separate work space with with a desk and conference call capabilities and many exclusive benefits, including private check-in, adults-only dining, a rooftop infinity pool, and private elevator access to Zen Spa. 

Dining Options

Hyatt Ziva Cancun offers 18 all-inclusive restaurants, elegant lounges, and eclectic bars. From authentic Mexican tacos and all-American diner favorites to 24-hour in-suite and sit down service with vegetarian and gluten free options, there’s something to suit every craving and palate.


Swimming & Water Sports

Three Infinity Pools - Two Hot Tubs - Three Pool Bars incl. One Swim Up Bar - Aqua Cycling - Aqua Aerobics - Aqua Volleyball

Fitness & Sports

Equipped with the latest cardio and strength training equipment. Private trainers & yoga classes available.

Live Entertainment

Each night brings new experiences. Customers can delight in family-friendly presentations at the al fresco amphitheater featuring professional musicians, brilliant dancers, and gasp-inducing acrobatics while savoring delicious Mexican treats like freshly made churros and hot chocolate.

Kids & Teen Clubs

A mini waterpark, supervised pool games, arts & crafts and for teens - video games, foosball and pool.

Daily Activities

Water polo, dance classes, excursions, pool games, pool parties, tiki parties, guessing games, etc.

Spa & Beauty

Unwind in the eco-holistic, Mayan-inspired sanctuary with 14 treatment rooms and six beachfront palapas complete with soothing hydrotherapy circuit facing the sea and a beauty salon.

About Hyatt

Hyatt Hotels & Resorts is a top-tier luxury brand, an American multinational hospitality company headquartered in the Riverside Plaza area of Chicago that manages and franchises luxury and business hotels, resorts, and vacation properties. Hyatt Hotels & Resorts is one of the businesses managed by the Pritzker family. As of December 31, 2021, Hyatt’s portfolio included more than 1,150 hotel and all-inclusive properties in 70 countries across six continents.

The brand was established in 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel and worked with his brother to grow the brand. It currently employs more than 130,000 colleagues across more than 70 countries.

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