Introducing Riva AIThe “Always-On” Riviera Travel Expert For Agents
A Revolutionary Digital Assistant Built By Travel Agents For Travel Agents
Meet Riva AI - Your New Sales Partner
Riva AI is now live inside Riviera Explorer, giving agents fast, reliable support whenever they need it. Designed specifically for travel agents, Riva finds answers, creates content, and helps agents respond to clients with confidence, all in seconds, 24/7.
What Exactly Is Riva AI?
Think of Riva AI as your sales support partner.
Riva AI is a digital assistant built from Riviera Travel’s official product knowledge. It understands the brand, the itineraries, and the questions agents receive every day. Simply type what you need, and Riva AI delivers accurate, Riviera-approved information instantly.
Why Agents Will Love Riva AI
Riva AI understands Riviera Travel’s products, the brand, and how agents work.
Riva AI is designed around the realities of selling tours and river cruises. Think of it as messaging a colleague who always knows the answer and is always awake.
How Riva AI Helps Agents Sell More
Answers, content and advice all in one place.
Use Riva AI Across River Cruising & Touring
Use Riva AI on Riviera Travel’s main business categories - River Cruising and Escorted Touring.
For River Cruising
- Compare ships, cabins, and deck plans
- Get day-by-day itineraries and excursion highlights
- Pull out inclusions, accessibility notes, and pace levels
- Ask for advice suited to specific traveller types: first-timers, culture lovers, active couples, solo travellers
- Produce instant marketing copy: captions, emails, itinerary bite-sized summaries
For Escorted Tours
- Access detailed tour itineraries and must-see highlights
- Understand hotel standards, meal plans, included experiences, and pacing
- Ask for ideal tour recommendations based on client interests (history, food, nature, etc.)
- Generate marketing content tailored for tours, from social posts to email follow-ups
- Handle client concerns about activity levels, travel style, or solo travel
-
Why This Matters for Your Sales
Riva AI gives agents the ability to switch seamlessly between both product types, helping you cross-sell with confidence (e.g., suggesting a river cruise to a repeat tour customer, or positioning a tour for clients who want more land-based exploration).
Real Agent Scenarios
Practical examples you can use every day.
Here’s where Riva AI quietly saves your day:
What Riva AI Knows
If it helps you sell Riviera, Riva AI knows it!
- Ship facts, deck plans, cabin types
- Day-by-day itineraries
- Dining, inclusions, pace, and accessibility
- Excursion highlights
- Destination insights
- Selling angles and customer profiling
- Social posts, email templates, and objection handling
- Tour and river cruise content across all categories
Try Asking Riva AI...
“What would you recommend for a first-time river cruiser who loves city breaks?”
“Which Riviera itinerary is best for history lovers?”
“Write a short social post about why guests love Rhône cruises.”
“How can I handle a customer who thinks river cruising is too slow-paced?”
How To Access Riva AI
Here’s how to log in, navigate, and start using Riva AI to get instant travel insights!
- Log in to www.rivexplorer.com
- Click on Riva AI
- Start chatting!
