Azamara has announced that it will enter into a partnership with Versonix Seaware to provide a more seamless customer and booking experience.
Versonix Seaware will provide an integrated platform that will maximize efficiency through sales, marketing and revenue yield management capabilities.
The partnership is set to launch beginning 2023 with Azamara underscoring that it is committed to simplifying customer experiences through updated technology platforms for trusted advisors and guests.
“We are very pleased to officially partner with Versonix Seaware to provide a more seamless customer experience for our travel partners when booking with Azamara,” said Carol Cabezas, President of Azamara.
“We’re focused on creating a smooth transition for travel advisors and guests to our new Seaware reservations platform.”
Versonix Seaware provides the technology behind reservations for over 20 million passengers and 100 ships around the world each year.
The company provides best in class reservation platform and maintains a customer-centric and revenue management driven solution.
“We are excited about the opportunity to collaborate with Azamara, and to be part of its new and differentiated experiences for guests and travel agents,” said Yuri Polissky, Chief Operating Officer of Versonix.
“Versonix Seaware will be arming Azamara to deliver world-class service to travel agents and guests while providing a seamless and hassle-free reservations booking experience.
“In addition, Versonix Seaware will enable Azamara to enhance its Destination Immersion® experiences even further.”
In advance of the system going live, travel advisors currently enrolled with Azamara will receive robust training along with their personal log-in details.
For more information, please visit Azamara.com.
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