MSC Cruises today unveiled its latest enhancement in guest experience: MSC Concierge. *All details correct at time of publish (08 May 2026) Like a concierge in guests’ pockets, the powerful new conversational AI assistant enriches the existing MSC for Me digital ecosystem, helping guests to seamlessly manage their cruise experience
Virgin Voyages has introduced Rovey – the brand’s first AI crew assistant and the first deliverable of Project Ruby, Virgin Voyages’ long-term AI initiative built with Google Cloud. The announcement was made at Google Cloud Next in Las Vegas earlier this week. *All details correct at time of publish (23
Viking has announced that the Viking Libra, the world’s first hydrogen-powered cruise ship capable of operating with zero emissions, was “floated out”. *All details correct at time of publish (23 March 2026) The announcement marked a major construction milestone and the first time the ship has touched water. Scheduled for
Scenic and Emerald Cruises have announced a new partnership with travel technology company TravelTek. The agreement means all Scenic and Emerald ocean and river cruise itineraries are live on the TravelTek API. *All details correct at time of publish (23 February 2026) Travel agents can book online and see real-time
Riviera Travel is celebrating the success of RIVA AI, its always-on digital trade support assistant, built in partnership with travel agents to support how they sell Riviera holidays every day. *All details correct at time of publish (27 January 2026) Seamlessly integrated into Riviera Explorer, RIVA AI provides agents with
Celestyal has completed the rollout of in-cabin guest experience tablets across all 630 cabins on Celestyal Journey, becoming the first cruise line to introduce SuitePad tablets across its stateroom accommodation. *All details correct at time of publish (27 January 2026) The tablets, provided by SuitePad, are now available to all
