Fred. Olsen Cruise Lines has unveiled a new video reservations system. Guests and agents can now contact its Reservations team via video call, for a face-to-face interaction with a member of the Fred. Olsen team. The system is operated by video call specialists Talkative and automatically assesses whether the guest
International rail ticketing platform, Rail Online, has officially launched in the UK. In an official statement, Rail Online claims to offer “fairer fares for British passengers, with carrier fare price matching, instant refunds on e-tickets and, most importantly, zero booking fees.” Founded in 2019 by Australian tourism & transport expert,
Norwegian Air has renewed its partnership with Anuvu making it the first airline outside of North America that will launch Anuvu’s cutting-edge high-speed WiFi technology. The airline said the partnership will “pave the way for stable, fast and reliable WiFi onboard that will improve Norwegian’s customer experience in the years
Ambassador Cruise Line has launched its new interactive AR Let’s Cruise app. Guests can now experience an ‘in your pocket’ 360° tour of its flagship, Ambience. The cruise line said the app uses the latest technology to provide guests with “an exciting glimpse of what they can discover on board.”
HotelPlanner has integrated ChatGPT into its new loyalty programme, Hotel Buyers Club. The company said that the integration enables members to receive personalised recommendations and search & booking assistance from ChatGPT, for an even more seamless and convenient experience. John Prince, Co-Founder & CIO, HotelPlanner, said: “Our goal has always
Expedia has announced the beta launch of a new in-app travel planning experience powered by ChatGPT. Expedia members can start an open-ended conversation and get ideas on places to go, where to stay, how to get there, and what to see and do. At the end of the conversation, it
