Celestyal has launched a new travel agent engagement survey and incentive.
*All details correct at time of publish (01 August 2025)
The survey – which is live on the cruise line’s social media channels and open to all agents – will be used to gather feedback from the trade, with questions relating to brand awareness, booking tools, incentives and agent engagement.
It runs until August 15 and agents who complete the survey by this date will be entered into a prize draw to win one of ten £100 Amazon vouchers. Winners will be notified via email, the week beginning September 1.
The survey forms part of a wider trade-first strategy being introduced by Celestyal, with the results directly feeding into the future agent engagement strategy deployed by the cruise line.
Celestyal’s trade tools include its agent portal, Celestyal Compass, which incorporates the learning platform, Celestyal Campus.
This features training modules focusing on areas such as brand USPs, life onboard its two-ship fleet, key itinerary information, shore excursions and advice on how to grow sales
Janet Parton, VP of Business Development at Celestyal, said: “Travel agents play a vital role in bringing our unique cruise experiences to life for guests, so it’s important that we understand their needs and preferred ways of working.
“Trade feedback is essential as we continue to evolve and this survey is more than a questionnaire; it’s a conversation starter that puts the agent voice at the heart of our strategy.”
For more information, visit celestyalcompass.com or call 0808 258 4170.
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