Airport management companies in various countries have indeed begun to shift the check-in method for aeroplane passengers from the conventional system to the standalone system. Passengers without the need to be served by officers can check-in themselves.
However, most of the self-service services still need a touch, like taking money from an automatic teller machine. If there was no COVID-19 pandemic, maybe that method is fine and normal.
This newly introduced pattern is becoming obsolete more quickly as the pandemic demands that everyone not touch anything carelessly. Because, this deadly disease can be transmitted to other people through objects that have been touched by a COVID-19 patient.
On that basis, now contactless self-service kiosks for aircraft passengers with AI and biometric technology have been introduced. One of the companies developing the solution is Elenium Automation Pty Ltd., a start-up from Tullamarine, Victoria, Australia.
Elenium develops contactless self-service kiosks for passengers with AI and biometric technology that are easy to operate. With this contactless self-service kiosk, aeroplane passengers no longer need to touch something to check-in.
A passenger simply faces the sensor with a high-resolution camera and microphone that is designed to be able to pick up the passenger’s voice even in the hectic surrounding to check-in.
The contactless self-service kiosk for aeroplane passengers can operate effectively, even with passengers wearing masks, goggles, hats and face shields.
Aaron Hornlimann, CEO and Co-founder at Elenium Automation, said that after the COVID-19 pandemic, his company immediately focused on finding ways to make the world safe through developing passenger service devices at airports.
“We believe this will play a key role in restoring people’s confidence to travel and get them flying again,” said Hornlimann. The technology, according to Steven Lopez, an analyst with research firm Frost $ Sullivan, was a prominent innovation during the COVID-19 pandemic.
