Crystal Cruises has launched its new “state-of-the-art” booking engine, designed to streamline and enhance the booking experience for travel advisors.
The platform will go live on 1st August 2024 offering unparalleled ease of use, advanced features and robust support tailored to meet the needs of today’s travel professionals.
Crystal said it aims to set a new standard in the cruise industry, making it simpler and more efficient for travel advisors to manage cruise bookings.
The booking engine, seamlessly integrated into crystalcruises.com, offers a suite of resources designed to provide travel advisors with the flexibility, speed and reliability they need to serve their clients effectively.
Key Features:
- Intuitive User Interface: The new booking engine boasts a clean, easy-to-navigate design that simplifies the search and booking process.
- Real-Time Availability: Advisors can access up-to-date information on cruise availability, suite categories and pricing.
- Personalized Recommendations: The platform leverages advanced algorithms to provide cruise recommendations based on clients’ preferences and optional back-to-back voyage combinations.
- Enhanced Support: A dedicated support team and comprehensive training resources ensure travel advisors can make the most of the new system.
- Exclusive Promotions: Travel advisors can access special deals and promotions through the new booking engine.
Marett Taylor, Chief Sales Officer of A&K Travel Group said:
“Travel advisors are at the heart of our business, and we are committed to providing them with the best tools and resources available.
“Our new booking engine is a testament to our dedication to innovation and excellence. We believe it will significantly enhance the efficiency of our valued travel partners, enabling them to deliver exceptional service to their clients.”
Training and Support
To ensure a smooth transition, Crystal has developed comprehensive training resources, including webinars, video tutorials and step-by-step guides.
Travel advisors will also have access to a dedicated support team ready to assist with any questions or issues that may arise.
Melissa Araya, Vice President of Cruise at Virtuoso said:
“I am thrilled that Crystal has made the commitment to its travel advisor community by investing in this new booking engine.
“With everything we need now right at our fingertips, it will make it easier and more efficient for our travel advisors to deliver exceptional service to their clients.”
For more information about the new booking engine, please visit https://www.crystalcruises.com/travel-advisors or contact Crystal’s support team at salessupport@crystalcruises.com.
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